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Dave Ware - Regional Sales Manager

M.L.I.S. Simmons College 2004. Public & Academic Librarian since 1992

General Questions & Answers

No. Each Springshare tool requires a separate subscription! Did you know we offer Suite pricing if you come on board, or upgrade, to the entire Springshare suite?

Contact me for Suite pricing!

Free training, support, access to our user-lead SpringyCamp conference, and more!

We perform nightly backups of all our databases, so in the case of a catastrophic system crash, the most data you could lose is the current day's worth of new content. Please note that we have NEVER had a system crash.

The data is backed up to network attached storage, so it doesn't reside on the same servers as the production environment. We also regularly check the integrity of our daily backups.

All of Springshare's Suite of tools are fully hosted on our servers. We do not offer the option to host your content on your own local servers and here's why:

  • Our system uptime is near-legendary - while we don't guarantee an uptime percentage, we go to great lengths to make sure that our tools are available at all times.
  • Since we host your system, you never need worry about installing system updates or performing system maintenance - you're always running the latest-and-greatest system, and always have access to all the new features we're continually adding.
  • We also take care of data backups.
  • Since all systems are hosted, cross-system communication is a breeze - this makes it easy to reuse and share content between libraries and to integrate tools across your own subscriptions
    • E.g., adding a LibWizard survey/form to your LibCal event follow-up email.

All Springshare tools are yearly subscription fees.