The Global Chat Cooperative includes hundreds of participating librarians and 20+ Springshare MLS librarians, delivering the highest quality co-op reference coverage for libraries.
Your Virtual Service Desk Is Always Open
If you work with a group of libraries in your consortia, your state, country, or even across the world - you can form your own local Cooperative.
The benefits of creating your own local Cooperative mean that you get first dibs at answering each other's patron's questions before they roll up to the 24/7 Global Cooperative.
Sharing Your Library's Info with the Cooperative - Sharing information about your library with fellow librarians around the world is a critical piece of the puzzle. We've created a special type of FAQ Group called the 24/7 Staffing FAQ Group. This way, you'll be able to create FAQs about your hours of operation, links to databases and catalogs, shortcuts to LibGuides, and more.
View how your patrons chats were answered by the Global Cooperative and vice versa!
Statistics on how your library's staff contributed to the Global Cooperative.