With 146,000+ people having viewed their How do I get a library card FAQ, you can only imagine how many people SFPL serves.
- Groups for Languages - SFPL uses the Public Facing Groups functionality to showcase their FAQs in various languages.
- Topics Dropdown - A thorough list of topics allows people to tailor their search. Included are eBooks and Teen Services, etc.
- My Library Account Box- Proactively created a box on the home page with questions regarding patron accounts.