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LibConnect - Customer Relationship & Engagement

Customer Relationship Management... Designed For Libraries

Offer a superior customer experience and better understand your users' needs.

Integrated email marketing helps you send gorgeous mobile-first emails to targeted distribution lists.

Built-in project management helps outreach/liaison librarians be more efficient and show value.

Analyze user interaction data to learn more about their preferred interaction methods and enjoy email integration and automated Springshare tool integration.

With LibConnect:

CRM Functionality

  • Connect your ILS and import customer profiles;
  • Create in-depth customer profiles with detailed interactions;
  • Integrate your Springy Tools (LibCal, LibAnswers);
  • Data collection & robust reporting demonstrates your value.

Integrated Email Marketing

  • Easy to use drag and drop email editor;
  • Ready to use email templates;
  • Analyze email performance rates;
  • Comprehensive email stats help you evaluate and plan future campaigns.