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I've worked with a LOT of vendors, and have never received the level of personal support that has come from Springshare. Their response time on support questions is amazing...I never wait more than an hour to hear back on a question. I've even had the president of the company, "Chief Springy", respond back on a few! The communication of SpringShare is unsurpassed, as they are constantly providing blogs, tweets, emails, and other site communications of updates, events, and statuses. Not to mention their outstanding products, which are specific and relevant to library requirements. Thank you for your continued resolve to provide outstanding applications and communication, Springshare!

- Deirdre Kirmis, Arizona State University Libraries

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