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Pickup Manager - Schedule & Communicate Holds Pickups

Send Reminder Emails to Late Arrivals

  • Late Arrivals - Communicate with late arrivals and remind them to pickup their holds, schedule a new pickup time slot, or cancel their holds entirely. 

Auto Email a Follow-Up Satisfaction Survey to Patrons

  • Automatically Send Follow-Up Survey - Customize a follow-up satisfaction survey and automatically send it to patrons.
  • Dedicated Satisfaction Statistics - View and download satisfaction statistics.