Skip to main content

QuestionPoint Customers Migrating to LibAnswers

Who, What, Where, and How?

Exploring LibAnswers w/ LibChat Webinar

(1hour) Recording of LibAnswers w/ LibChat Webinar for QuestionPoint Subscribers

Recording Format:

  • (Beginning - 5:40) - Terminology differences between QuestionPoint and LibAnswers
  • (5:40 - 9:30) - LibAnswers Searchable FAQs and Knowledge Base
  • (9:30 - 25:45) - LibAnswers Question Form & Answering Tickets
  • (25:45 - 44:45) - LibChat including creating LibChat widgets
  • (44:45 - end) - Chat transcripts, statistics, etc.