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QuestionPoint Customers Migrating to LibAnswers

Who, What, Where, and How?

A Little Bit About Springshare

Springshare was founded in 2007 by Slaven Zivkovic, an ed-tech entrepreneur with a history of library innovations (fittingly, he also spent his undergraduate years as a library student assistant). Today we're among the fastest-growing library technology vendors, serving many thousands of libraries worldwide.

We are passionate about helping librarians shine in providing great service to users. The powerful brand and sterling reputation that Springshare has developed in the library world reflects our commitment to our libraries; we passionately serve them so they can passionately serve their users. And the best part is, we're just getting started!

Springshare Software Solutions:

  • LibAnswers - Complete virtual reference and communication platform now with 24/7 backup staffing.
  • LibGuides - The most popular and easiest to use content creation platform for libraries. 
  • LibCal - Event calendars, room/equipment reservation management, librarian appointment scheduler, and more!
  • LibWizard - Feedback and assessment tool for your library in one fully featured package. 
  • LibInsight - Big data storage and analysis tool for all your library stats, under one virtual roof.
  • LibStaffer - Staff and service point scheduling tool helping you effortlessly create staff work schedules.
  • *New* LibCRM - Customer relationship management tool designed specifically for libraries.

Chief Springy
Slaven Zivkovic
slaven@springshare.com

About Springshare Tools

All Springshare Tools are:

  • Hosted in the Cloud - This means no software or servers for you to manage. We handle all infrastructure including server security updates. 
  • Secure & Encrypted - Hosted on the AWS cloud infrastructure, Springshare servers are consistently updated with the latest security protocols.
  • Integrated - All Springshare Tools are designed to work together, so enjoy single sign-on, with single account management across all your Springshare Tools, with cross-tool integration features.
  • Built with Reporting in Mind - Stats are important, we get it. So all Springshare Tools, including LibAnswers, have detailed statistical reporting features including exporting of data.
  • Running Embeddable Widgets - All Springshare Tools, especially LibAnswers, have robust widget builders for easy creation and customization of widgets to embed your Springshare content into all your virtual touchpoints. 

Best-in-Market Customer Support & Training

We pride ourselves with providing the best-ever product support for our libraries. But don't take our word for it - just ask any of our clients. 

All of Springshare's training, support services, and yearly virtual user conference (SpringyCamp) are 100% free. We are fully committed to supporting you so that you can better support your patrons.