Over the course of several months, our group of librarians at James Madison University ran a series of usability tests of our research guides with undergraduate students across various majors. We had a student assistant facilitate as each participant completed a series of tasks, while we observed in another room using Morae. We laughed, we cried, we yelled at the screen—and we learned a lot. In this presentation, we’ll talk through the basic logistics of our testing, highlight some things we learned, and explain what we’re doing with this new information.
Hillary Ostermiller, Communication & Media Studies Librarian
Elizabeth Price, Business Librarian
Alyssa Valcourt, Science & Math Librarian
David Vess, User Experience Librarian
Library Type: Academic
Demographic Served: As a four-year university the student population includes first-year students through doctoral candidates. The majority of classes are taught in person.
Population Size: 22,000 undergraduate and graduate students.
Staff Size: JMU Libraries is comprised of approximately 150 employees, not including student workers.
LibGuides and LibWizard make perfect partners for training staff on processes, evaluating learning goals, and establishing a knowledge base. Find out how we created a LibGuide for staff with modules and assessments for learning basic skills needed for circulation and assisting students in our Learning Commons Computer Lab.
Melissa Jones has been part of the Wilmington University family since 2007 and has been the Learning Commons Librarian at the Dover, Delaware campus for the past three years. Her typically day involves assisting students with research either in the computer lab, during consultation sessions, or online. Her favorite part of her job is to create learning objects for the online students. When not at work, Melissa enjoys spending time with her family, gardening, and going to the beach.
Library Type: Academic library - Wilmington University (New Castle, Delaware) is a private, non-sectarian university which offers both undergraduate and graduate degree programs at eleven locations in Delaware and New Jersey. The library has a physical presence at three of the university campuses in Delaware.
Demographic Served: Wilmington University generally serves transfer and commuter students with nearly half of the enrollment being online. Students served range from first year freshman to doctoral students. Other patrons include faculty, staff, and alumni.
Population Size: Enrollment is approximately 20,000 including full and part time students.
Staff Size: 7 full time librarians, 3 part time librarians, 5 full time support staff, and 2 part time staff.
Learn how the University of Baltimore Langsdale Library student staff from Access Services, Achievement and Learning Center, Integrated Digital Services, and Acquisition & Discovery Services departments collaborated to develop a mobile-friendly finding aid in basic LibGuides for use at a single service point.
Kristin Conlin - Reference & Instruction Librarian, Affiliate Faculty
Sean Hogan - Head of Access Services
Library Type: Academic
Demographic Served: UG and Grad students, first-generation college students, full time employed students, and continuing education students.
Population Size: Approximately 3,000 UG, Total enrollment 5,300.
Staff: The University employs approximately 350 faculty.
In this session learn more about the LTI tool available for LibGuides CMS systems and E-Reserves subscribers. Bernadette Mirro and Mason Yang of Marymount University saw an opportunity when they changed learning management systems - they were able to integrate LibGuides into every single course offered in their LMS, engaging students where they already are via the LTI tool.
They'll cover how to make the most of your LibGuides to increase student usage, foster collaboration with teaching faculty, support online programs and you’ll walk away with tips on how to avoid the pitfalls to success!
Bernadette Mirro - Digital Learning Initiatives Instruction/Reference Librarian
Mason Yang - Electronic Services Librarian
Library Type: Academic Library
Founded in 1950 by the Religious of the Sacred Heart of Mary, Marymount University is an independent, coeducational Catholic university offering bachelor’s, master’s, and doctoral degrees in a wide range of disciplines. The University’s three locations in suburban northern Virginia offer a full complement of academic and student services that provide an outstanding education in a convenient, student- and career-focused environment. The Reinsch Library is on Marymount’s main campus and we have a library extension at our Ballston campus.
Demographic Served: Marymount University serves a diverse student body, in the Fall 2017 semester we had students enrolled from 40 states and 71 countries. Our student body is about 68% undergraduates and 32% graduates.
Population Size: Marymount University Libraries about 3,400 students.
Staff Size: Marymount University Library and Learning Services has a professional staff of 16 and 8 full time and 2 part time librarians.