In today's evolving academic and public library landscape, outreach is about more than simply reaching new patrons. It's about telling the story of why libraries are important to a specific community and how they continue to remain essential. Reaching new user groups is great, but in order for this work to be impactful, persuasive data must be collected. The good news: LibConnect's newly redesigned dashboard makes collecting outreach data easier than ever.
From the LibConnect Dashboard you can:
We don't need to tell you how busy libraries can be. One minute you're at the Reference Desk, the next running to a last-minute instruction session - sometimes things fall through the cracks. The Ticket Inactivity Email Reminder allows you to send reminder emails to patrons if they haven't replied to a ticket after a certain time period. It puts the ball in their court and is one less thing you have to remember to do!
Check out this recorded training session for instructions and additional tips!
I bet you didn't know you can integrate several Springshare tools with Slack to receive notifications in a Slack channel! Not only that, but it's super quick and easy to set up. Our favorite tools to do this with are LibAnswers and LibStaffer.
Slack has become an essential communication tool for so many organizations and with this integration, you'll be able to see if a question has come into the LibAnswers queue or a shift has become available in LibStaffer. Exciting, we know!