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ALA 2015 Guest Presentations

Librarians speaking about their use of Springy Tools in their library!

Shippensburg University: LibAnswers, Not Just for Library FAQs

aaron dobbsAaron Dobbs - LibAnswers @ Shippensburg University

Do you ever get questions about non-library topics? Ship Library sure does. We reached out to offices around campus and asked them what question they most commonly (and most easily/straightforwardly) answered. We worked out a process to gather, answer, and update the questions commonly asked across campus – and, because we’re librarians, we classified the heck out of the Q&A pairs and linked to the webpages which provide more information.