Using LibAnswers to Provide Statewide Ask-a-Librarian Services
TBLC is the Florida statewide Ask a Librarian service, with over 130 Academic, School, Special, and Public Libraries participating. In early 2015, they switched to LibAnswers to provide consortial-level Ask-a-Librarian email/chat/sms reference. TBLC’er Doug Furiato discusses their use of LibAnswers, shares some eye-opening stats, and more.