If you're a current LibAnswers user, or excited to learn more about LibAnswers + 24/7 Cooperative, watch the recording which explores this new service and all the functionality it affords.
The LibAnswers 24/7 Cooperative allows librarians across multiple LibAnswers systems to provide collaborative chat reference. Librarians answer patron chats on behalf of all member libraries within the cooperative.This means, all of your patrons can get library help, even when your physical doors are closed.
The 24/7 Cooperative is staffed by contributing member libraries and dedicated Springshare MLIS-degreed reference librarians.
The LibAnswers + 24/7 Cooperative is live as of February 28, 2020! So, if you're interested in joining the LibAnswers Chat Community, contact us about adding LibAnswers 24/7 to your subscription.