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LibAnswers Overview + Deep Dive Into LibChat Features
In this Video:
- (0 - 2:23) Overview of LibAnswers Components:
- ​Searchable FAQ Knowledgebase
- Helpdesk Ticketing Functionality
- Reference Analytics Module
- Social Media Management
- Systems & Services Management Tool
- (2:24 - 11:00) Deep dive into LibChat exploring:
- All LibChat features
- Chat Widget Builder
- Screensharing
- Stats
- ... and more