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LibInsight Video Highlights

Gathering Actionable Reference Statistics (33 min)

Deep Dive Into Data Webinar Series

This webinar series covers features of LibInsight that help you make data-driven decisions.

Webinar #2 | Is What You're Collecting Actually Working For You?

Not all reference questions are equal in terms of difficulty, time spent in answering, or resources covered. Use LibInsight to collect just as much reference transaction data as you need to help you make data-driven decisions about staffing levels, collection development, and more.

This webinar covers:

  • Granular Individual Transactions - Collect metadata about individual transactions that help make up the big picture of your reference services.
  • Collect Aggregate Reference Data - Record just the numbers of questions, chats, and more.
  • LibAnswers Integration - Connect LibInsight to your LibAnswers system and automatically retrieve reference data.

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