ACRL 2023 Conference - Guest Presenters

When Temple University’s library buildings closed early in the pandemic, Temple Libraries staff saw an opportunity to enhance our virtual reference services and keep the library "open" virtually even though access to our physical materials was suddenly cut off. We established a new service, Get Help Finding a Digital Copy (GHFDC), that connected users to library staff who could help them find digital copies of inaccessible physical items. GHFDC has since become a permanent and valued part of our service offerings.