- LibConnect Benefits FlyerDownload this flyer to see how LibConnect works and to get a succinct list of the benefits.
LibConnect: Customer Relationship Management
LibConnect is a Communications and Customer Relationship Management platform that increases patron engagement by making communicating with your distribution lists, outreach partners, and high-value relationships fast and easy.
LibConnect Features
LibConnect makes sending emails and newsletters fast and easy!
- Our drag and drop newsletter creator lets you send fast and flexible information to your distribution lists.
- No need for a separate provider: send your newsletters and email updates to your distribution lists directly from LibConnect.
- Import your contacts via CSV or select and import portions of your patron database straight from your ILS.
Send:
- Welcome newsletters for new cardholders.
- Programming newsletters.
- Library and Branch updates, like changes in hours or services.
- ...whatever else you like.
LibConnect makes managing projects and tasks for you and your team fast and easy with an easy-to-use project and task manager. With a flexible project workspace and customized notifications (you'll get an email every time someone gives you a task,) you can keep on top of projects large and small.
With the project and task manager you can:
- Plan out your Summer Reading Program.
- Create a secure working area for your administrative team to work on annual budgets.
- Schedule and assign outreach visits.
- Make sure you have everything for homebound deliveries.
- Coordinate large-scale events, like a storytelling festival, or staff development day.
LibConnect's Customer Relationship Manager is built by librarians for libraries, to help you drive community engagement by maintaining and tracking your high-value relationships.
- Develop and maintain community relationships and public/private partnerships.
- Stay up-to-date with your outreach partners and update their contact information as needed.
- Record meetings and interactions with stakeholders all in one place - stop wondering if you've mentioned your recarpeting project to the Friends of the Library President, because LibConnect keeps notes on those interactions organized and accessible.
Learn more about LibConnect
LibConnect helps you manage your library's relationships so that you can bring your community engagement game to the next level. Here is an important guide for those who have new LibConnect trial systems that they're super excited to set up.
