In this Issue:
It's a busy time here at Springshare! Check out the new features we'll be releasing in the coming months.
We're completely overhauling the My Scheduler module and revolutionizing its functionality from the ground up.
We're updating the flow and function of the event publishing workflow to make it easier on event reviewers who need to communicate changes to an event creator.
Adding a brand new report to the Equipment module to view and export a list of all inventory in the system. The report can be customized to display the fields the library is most interested in seeing, including item name, barcode, current status, and total checkouts.
We’re hard at work to bring you a really exciting update – we're rolling out a brand new interface for Librarians monitoring and responding to chats! We’re moving away from having each chat open in its own window, and moving toward a list view of all of your chats in progress. Active chats are listed on the left, and each chat conversation is displayed on the right, so it’s worlds easier to manage multiple conversations without needing to rearrange chat windows. We’re also adding a host of frequently requested chat features with this update, including things like improved Group chats, improved alerts (including a nicer alert tone when new messages arrive), better-integrated user history, and so much more!
Needless to say, we are super excited for the new chat update, but we also recognize that the new UI is a big departure from the existing chat UI. For this reason, the new chat UI will initially be an opt-in update – once it rolls out, all librarians at your site will be able to try it out live before you make the switch. Once your site is ready, your site admins can officially switch everyone to the new interface.
We're adding the ability to edit high-level information about an FAQ - including its group assignment, assigned topics, keywords, and status - right from the KBE, instead of having to navigate to each individual FAQ. This will be especially handy for editing Topic assignments.
We're adding new internal notes for when system-related actions happen, including when tickets are closed via bulk action on the dashboard and when SMS after hours auto response messages are sent.
Holy macaroni, we're doing it! We're adding the ability for staff to clock in/out for their scheduled shifts, so admins can keep track of staffer's comings and goings. Highlight reel includes:
Hey, it happens to all of us. You're creating a LibGuides widget asset and you paste in your copied YouTube widget code, click save, and blammo your LibGuide won't display anymore.
Little did you know, you hadn't copied the entire code and it was missing a bracket, quote, or something else entirely and it broke your entire guide.
Within the Widget Asset, we're going to add a validator to make sure the code you're copying into the widget asset type is valid code before you hit save.
You've been asking for it, and we're going to release it! You’ll be able to schedule and automate the retrieval of SUSHI reports on a recurring basis, on your schedule.
You'll set up:
As a reminder, we support these COUNTER release 4 reports: DR1, PR1, JR1, BR1, BR2, and BR5.
We’ll be implementing COUNTER release 5 support sometime in 2018.