When students, faculty, or staff are searching your library's A-Z Databases, Azbot is here to help! Azbot can help find the best database, give tips for searching, or connect the patron to a live chat operator for more help.
Test this Chatbot!
What does this Chatbot do?
- Connect to a specific LibGuide to provide:
- help on finding the best database for their research.
- tips on searching within a database.
- information on properly citing resources.
- Connect to A-Z Databases to allow the patron to use a keyword search to find a database directly through the chat box.
- Provide quick instructions on how to access full-text articles and how to access resources while off campus
- Connect a patron to a live chat operator through LibChat if more help is needed.
- If a live chat operator isn't currently online, the patron has the option to submit a ticket via LibAnswers.
- Connect to a LibCal calendar to make an appointment with a librarian if more help is needed.
- If you use another calendar service, you can easily drop a link to it in your chatbot flow instead!
Don't Submit a Ticket: Remember, these are just examples of Chatbots. If you have a real question about functionality, pricing, or something else - don't use the Chatbot to submit a question. Instead, contact us at
sales@springshare.com.