LibAnswers has detailed statistics in each module, enabling administrators to get an in-depth insight and understanding of how your services are being used.
Get the Whole Picture with LibAnswers Statistics
In-depth statistics arm you with the data you need to make decisions, make your case, and make your institution better for your community.
Get detailed statistics on every area inside the LibAnswers system including:
View the historical totals of your LibAnswers traffic across all your channels since the beginning.
Gives you a view of all the other webpages where your users are finding your LibAnswers content.
View detailed source statistics as well as internal tags by ticket. For example, view all your LibChats (Source) that were tagged 'About the Library' (Tag). Source and Form Fields provide in-depth information on the types of questions patrons are asking across all your different communication channels.